Support Center

Plans & Billing (11)

• How to create a free account
• My Pro account was renewed and I didn't want it to be
• How to delete your account
• How to turn on / off auto-renew
• What is your refund policy?

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Account Settings (8)

• How to turn on / off the podcast player
• I have forgotten my account password
• How to change your email settings
• How to turn on / off auto-logout
• How to change your default entry date format

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Journal Settings & Management (13)

• How to change your default journal cover, font, page theme, or pad theme
• How to view all tags
• How to sort your journals & change your default sort order
• How to create a new journal
• How to lock your journal, and locking settings explained

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Writing (16)

• What is Zen Mode and how do I turn it on?
• How to view, restore, or permanently delete trashed entries
• How to View All Entries
• How to share an entry
• How to delete an entry

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iOS Help (1)

• How do I rename my journal in the iOS app?

Penzu Classic (1)

• Penzu Classic Shutdown