Support Center

Account Settings

  • How to turn on / off the podcast player

    The Penzu Podcast is a great way to stay inspired about journaling. Tune in every few weeks to hear our host, Nathan Oren, and his guests chat about various journaling strategies, ...

    Aug 23, 2016 05:45AM PDT
  • How to change your name, email address, or password

    Click your name in the upper right hand corner of the screen Choose "Account" Edit your personal information and click save, or click "Change Password" Happy Journaling!

    Aug 04, 2016 09:02AM PDT
  • How to change your time zone

    Click your name in the upper right hand corner of the screen Choose "Account" Choose your preferred time zone under the "Account Settings" header Happy Journaling!

    Aug 04, 2016 09:06AM PDT
  • How to change your default journal sort order

    Click your name in the upper right hand corner of the screen Choose "Account" Choose your preferred journal sort order and click "Save" Happy Journaling!

    Aug 04, 2016 09:07AM PDT
  • How to change your default entry date format

    Click your name in the upper right hand corner of the screen Choose "Account" Choose your preferred entry date format under the "Account Settings" header Click "Save" Note...

    Aug 04, 2016 09:09AM PDT
  • How to turn on / off auto-logout

    Auto logout is a great way to ensure that your journals are always safe and secure even if you forget to close your browser window. Click your name in the upper right hand corne...

    Aug 04, 2016 09:10AM PDT
  • How to change your email settings

    Penzu emails are a great way to stay up to date with Penzu sales, updates, and more! To adjust your email settings: Click your name in the upper right hand corner of the screen ...

    Aug 04, 2016 09:11AM PDT
  • I have forgotten my account password

    If you have forgotten your account password, you can reset it by clicking on the 'Forgot Password' link on the login page. This will send you an email with instructions and a rese...

    Aug 23, 2016 07:01AM PDT
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